Inquiry Submission By Kathy S

When we flew from Siem Reap to Sihanoukville on 2nd JAN afternoon. We had three check in luggages..

One of them had a lock. We couldn?t open the lock with key after received the luggage after landing. When we looked closely, the lock was damaged. Someone tried to open it with a screw driver or similar metal. The key whole became misshaped. I cannot believe someone from the airport trying to steal passenger?s luggage!!!!

We then realized our second luggage was opened. A string tied to the zip a few times but the string was lost. The position of the zip changed from the top of the suitcase when we checked in, to the very bottom when we received it…..

This is unbelievable. I never thought this would happen in any country?s airport …