Inquiry Submission By luciaf681

Hi guys,

I have tickets from Giant Ibis Bus

– Phnom Penh- Siem Riep (2 tickets 30$)

– Siep Riep Bangkok ,(2 tickets 60$)

A very unfortunate situation recently happened to us. We were refused to apply for Thai visas in Cambodia because of our nationality.

That means we had to cancel every single reservation we made in advance in Thailand. We now must fly from Phnom Penh Airport to our final destination, as we aren’t allowed to enter Thailand by land to catch our flight in Bangkok.

Basically, Giant Ibis doesn’t refund tickets purchased. Which l honestly think is very unfair to profit from clients like that ??