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Inquiry Submission By Flowermom

My husband & I plan to travel from REP to DAD in February. Angkor Air is the only airline we?ve seen that flies nonstop. Other options are 3+ hours longer & more expensive.

Many BAD reviews on TA, such as booking Economy Saver online which includes 1 checked bag, then arriving at airport & told it?s promo rate with no free bags so must pay extremely high luggage fee in cash. Or frequent website malfunctions while trying to book. Plus high rate of delays & cancellations and nonexistent customer service.

We will most likely need to check 2 or 3 bags & since fares are already the most expensive for our Asia trip, we don?t want to incur additional unexpected baggage fees.

Is there any truth to these reports of this airline scamming foreigners? Are there any better options for this leg of our trip? Appreciate hearing about your experience with Angkor Air & any suggestions.